Frequently asked
If your question isn't here, we answer every email.
What size should I order?
Every product page has a full measurement chart in centimetres. Our pieces are cut deliberately relaxed and oversized — if you're between sizes and want a closer fit, size down.
What is the fabric?
68% polyester, 32% cotton, approx. 365 GSM after washing. Heavyweight, structured, and built to soften with wear.
How do I care for it?
Machine wash cold with like colours, do not bleach, tumble dry low or hang to dry. Warm iron only if needed, and avoid pressing directly onto the embroidery.
Can I cancel or change my order?
Email us promptly after ordering and we'll help where possible. Once an order has shipped, the standard returns process applies.
Can I return my order?
Yes. Once it arrives you have 14 days from delivery to return it unworn with tags attached.
Do you ship internationally?
Available destinations and delivery costs are shown at checkout before you pay. Any customs duties or import taxes are the responsibility of the recipient.
Will this drop restock?
The Lotus Original is a limited first-chapter run. Join the mailing list to hear first about restocks and the next chapter.
Still stuck?
Email nomudnolotus61@gmail.com or head to Contact.